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PRIVACY POLICY

The following privacy policy is made for Pt. Maksima Karya Sakti ("us", "we", or "our") operator of the www.vines-indonesia.com website and mobile application. It serves to inform you of the type of information we may gather and how it may be used. You privacy and security is our upmost priority and all efforts have been made to maintain these. The privacy policy is in conjunction with our terms and conditions for further information please visit www.vines-indonesia.com/term_conditions .

All users of the website and application must be over the age of 21. No persons under the age of 21 are consented to use the website or application and therefore this privacy policy does not apply.

www.vines-indonesia.com is committed to protecting your privacy and will, under no circumstances, disclose customer information to any third party.

The information we collect about you, including your name, address, telephone number, email address
will only be used to process your order
Inform you of promotions/events and product information.
Offer you the best possible service on www.vines-indonesia.com
We will not send SPAM or hold onto to any extra information.

Your data used on www.vines-indonesia.com is necessary for the creation of a transaction contract for us to create an order, confirm payment, deliver the order and offer exchanges.

Your date of birth will be used to confirm you are over the age of 21. Your address will be used to calculate the delivery cost and to deliver your purchase accurately. Your email and phone number is used for customer recognition, customer login, contact information in the event of order error or changes.

Your loyalty data, search history, previously viewed products and order history will be used to offer a better service and optimize the website for your use. We do not store your bank details, this is processed through www.midtrans.com and BCA & Mandiri directly.

www.vines-indonesia.com will not send you emails, including newsletters, promotional information and events, without your prior consent provided by registering on our website. All electronic communications with you include an easy option to 'unsubscribe'.

We will not sell any of your information.

Your information may be shared with partners such as our delivery courier www.mrspeedy.com and our payment gateway partner www.midtrans.com please visit their websites for their privacy policies. We may share your information if requested to under legal authority.

We may use personal information and remove any detail of yourself from this, to assist with analysis and research. No personal data will be made visible.

Google Analytics is an online analysis tool used to follow and give data on website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. The information gathered may be used by Google for its own personal adverts.

Some of the information gathered may be used to assist with online marketing and advertising, no personal information will appear on these adverts.

Our websites use 'cookies', which are small data files that are stored on your computer when you visit a website. Cookies do not recognise individuals but identify computers. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your on-line browsing and shopping experience. For example, we may use cookies to enable you to use certain website features, remember the items in your shopping cart, recognise you when you return to our website, track your orders, and monitor and maintain information about your use of our websites. You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, your shopping experience may be greatly affected.

We may change our privacy policy without prior notice, these changes will be updated on this page. Any change that directly effects customers will be communicated via email.

By agreeing to the above policy you consent to the use of the website including any future changes.

By using the website and giving us information we are obliged to provide any information stored to yourself upon request, and to change any incorrect data.

For further information please contact info@vines-indonesia.com.


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